Frequently Asked Questions
For more in-depth technical information about Profitap products, visit our Knowledge Base.
You can also contact our technical support directly at support@profitap.com.
Partnership
How do I become a partner?
How do I become a reseller?
Do you have any marketing material available for distributors and resellers?
Shipping
Do you ship internationally?
What is the policy for returns and refunds?
What are the delivery times to my country?
Technical Support
Where can I get technical support?
If you cannot find the answer to your question in the Knowledge Base, feel free to contact our technical support directly at support@profitap.com
Software
How do I update my product to the latest software version?
Where can I find the latest drivers?
What third party programs are compatible?
Warranty
What is Profitap's warranty policy and warranty information?
In addition to this, we also offer extended warranty options to increase the warranty period. For more information, take a look at our Warranty Page.
Didn't find what you were looking for?
Join the conversation
Find us on one of the following social platforms to get a sneak peek into the network monitoring world.
Be Part of the Team
We are always on the lookout for passionate people, who are open to change and innovation.
Check the Careers Page
Our Blog
Find the latest insights on network monitoring & analysis so you know which solution suits you best.
Check the Latest Insights