Profitap Academy
From first packet to root causeMaximize your network visibility investment with official Profitap training
Profitap Academy training courses are designed to help teams extract immediate and lasting value from their traffic capture & analysis equipment.
Whether you are onboarding new users or strengthening the expertise of experienced engineers, our structured training programs guide participants from first-time device access to advanced, real-world troubleshooting
Why attend Profitap IOTA training?
Investing in network observability solutions is only the first step.
Ensuring your team can use it effectively is what drives operational impact.
Our training is designed to:
Combine methodology, best practices, and real-world labs to empower your team to confidently troubleshoot network performance and security issues without relying on trial-and-error or external escalation.
- Accelerate time-to-value after purchasing IOTA
- Reduce mean time to resolution (MTTR) for network incidents
- Enable teams to move from symptoms to root cause independently
Designed for new & existing customers
Whether you have just deployed IOTA or have been using it for years, Profitap Academy helps you:
- Standardize troubleshooting methodology across teams
- Increase confidence in packet-level investigations
- Reduce dependency on external support
- Improve collaboration between network and security teams
- Ensure consistent, high-quality traffic capture and analysis
- Maximize ROI from your IOTA investment
Getting Started with IOTA
4-Hour Foundational Course
Rapidly onboard new users and enable them to diagnose common network issues using the IOTA’s built-in dashboards and metadata analysis.
This course is hands-on and built around real troubleshooting scenarios. Participants learn how to use IOTA as a first-line diagnostic tool.
- The OIDA Framework & Deployment Apply the Observe–Identify–Diagnose–Analyze (OIDA) methodology and understand best practices for IOTA placement (In-Line vs. SPAN/TAP).
- Identification with IOTA Dashboards Use IOTA’s dashboards to instantly surface top talkers, application issues, latency spikes, and DNS problems through metadata analysis.
- Dissection & Analysis within IOTA Drill down from high-level symptoms to actionable root-cause hypotheses using built-in filtering and flow-following tools.
- Capstone Lab Solve a real-world issue (such as a DNS misconfiguration) end-to-end, reinforcing the full troubleshooting workflow.
Advanced IOTA & Wireshark Integration
4-Hour Advanced Course
Enable experienced professionals to solve complex performance and security problems by mastering the combined IOTA + Wireshark workflow.
This course focuses on precision: Setting up a correct traffic capture configuration and using IOTA to rapidly locate the problem space, then pivoting to Wireshark for deep, packet-level confirmation.
- Advanced IOTA Configuration Optimize capture using hardware filtering (BPFs), packet slicing, custom dashboards, and multi-segment analysis with IOTA Central Management.
- The IOTA-to-Wireshark Workflow Learn how to find the “needle in the haystack” with IOTA and export small, targeted packet captures for efficient analysis.
- Wireshark Masterclass Go beyond basics with advanced display filters, stream reconstruction (TCP, TLS, HTTP), and expert system analysis.
- Capstone Lab Investigate a multi-stage scenario where a performance issue masks an underlying security breach—requiring both IOTA and Wireshark to resolve.
Request Training
JOIN THE CONVERSATION
Find us on one of the following social platforms to get a sneak peek into the network monitoring world.
BE PART OF THE TEAM
We are always on the lookout for talented and passionate people, who are open to change and innovation.
OUR BLOG
Find the latest insights on network monitoring & analysis so you know which solution suits you best.