ProfiShark Network Diagnostics

The field engineer's network multi-tool
Find your ProfiShark

Accurate field packet capture

ProfiShark is a purpose-built network capture and diagnostics tool for engineers who need reliable, packet-level visibility directly from the wire. Lossless capture and accurate hardware timestamping provide the foundation for trustworthy packet sniffing, timing analysis, and root-cause investigation.

From CRC errors and problem hosts to cable faults, microbursts, signal quality, and traffic replay, ProfiShark gives engineers the evidence and diagnostic tools they need to understand what happened, reproduce the issue, and validate the fix.

One workflow from symptom to fix

Capture evidence with context

When troubleshooting network issues later, a packet capture becomes significantly more actionable if it includes the original recording conditions. ProfiShark enhances packet captures with diagnostic context collected alongside the traffic in custom blocks, helping engineers understand not only what was captured, but under which conditions.

Capture information can include hardware timestamps, clock synchronization status, device and interface identifiers, capture settings, detailed per-port frame statistics, and diagnostic data such as microburst events.

This allows easy delivery and propagation of the captured information (e.g. for Wireshark analysis or hand-over to a colleague) as metadata and packet information always stay together.

Wireshark, ProfiShark microburst block

ProfiShark Manager

ProfiShark Manager brings capture and diagnostics together on Windows, Linux, and macOS. Multiple ProfiSharks can be managed from the same application and allow an engineer quickly start the analysis:

Troubleshoot faster. Carry less. Escalate with evidence.

For engineering teams and organizations, ProfiShark reduces the distance between “something is wrong” and “this is why.”

Shorter MTTR

Get closer to the root cause before incidents consume hours or days of specialist time.

Correlate physical-link measurements, traffic statistics, microbursts, packet evidence, and historical data in the same diagnostic workflow.

Fewer unnecessary interventions

Features like cable diagnostics, signal quality testing, and traffic analysis allow for thorough link verification before replacing equipment or escalating to another team.

Better use of engineering resources

Give field engineers a repeatable workflow for capture, diagnostics, reporting, and automation across 100M, 1G, 10G, and Single Pair Ethernet.

Evidence-based escalation

Give vendors and infrastructure teams packet-level and physical evidence. Self-describing captures and diagnostic reports preserve the context needed by the next person in the troubleshooting chain.

Lower tooling complexity

Bring capture, supported physical diagnostics, reporting, and automation together with signal analysis, microburst detection, traffic generation/replay, and tunnel termination in one platform.

The one-stop-tool for field network diagnostics across industries

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Did You Know?

You may contact our Technical Support if you have difficulties during the installation or subsequent use of a Profitap product:
Most of our products are supplied from stock, which means we can ship via next-day courier service.
Read our blog articles and latest findings.
Read step-by-step guides and technical documentation on our Knowledge Base.

ProfiShark FAQ

How much history does ProfiShark Manager keep?

ProfiShark Manager keeps up to 24 hours of history, combining detailed recent measurements with longer-term data on one timeline. Related charts align to the same point in time, making it easier to compare traffic, microbursts, errors, and other events.

How does ProfiShark Manager alert me to network issues?

Active functions and new diagnostic events are marked directly in the navigation. Packet drops, damaged frames, microbursts, and failed self-tests remain visible until they have been reviewed.

Can I identify individual ProfiShark devices?

Yes. Each ProfiShark can be given a persistent alias, such as “Rack 3 – Uplink”, making multiple units easier to identify in ProfiShark Manager, reports, and capture files.

Does ProfiShark Manager include built-in help?

Yes. Controls and measurements include contextual help explaining what they do and what their values mean, so engineers can understand diagnostic results without constantly referring to a separate manual.

Can ProfiShark Manager create diagnostic reports?

Yes. Individual pages or a complete investigation can be exported as a PDF or web report, combining measurements, tables, and charts into a consistent document for sharing or escalation.

Where can I download ProfiShark software, drivers, and firmware?

ProfiShark Manager for Windows and macOS is available from the ProfiShark software repository.

On Linux, ProfiShark Manager and its drivers are installed from the Profitap APT repository. The Linux setup instructions list the supported distributions and the steps to add the repository.

Step-by-step installation for every platform is covered in the ProfiShark Manager User Guide.

How are ProfiShark firmware updates managed?

The ProfiShark range shares a common firmware platform across supported hardware generations. ProfiShark Manager checks what a connected device requires and provides the appropriate firmware update.

Supported devices can also be recovered through the Manager if their boot firmware is damaged or missing.

Can I switch a ProfiShark 10G between capture and traffic generation?

Yes. On ProfiShark 10G and 10G+, switching between capture and traffic-generation firmware is handled directly from the device page in ProfiShark Manager.

Does ProfiShark work with Wireshark?

Yes. ProfiShark Manager can install or update the ProfiShark-Wireshark capture integration and dissector.

Supported metadata, statistics, timing information, and diagnostics can accompany both captures written to disk and supported live Wireshark captures.

Can ProfiShark captures include diagnostic context?

Yes. Captures can include information such as device identity, link speed, clock state, applied filters, per-port statistics, and supported diagnostic data within custom blocks.

This makes captures easier to analyze later or share with another engineer without losing important measurement context.

Can ProfiShark Manager be automated?

Yes. The ProfiShark command-line tool ships with the Manager and uses the same underlying platform.

Capture, filtering, traffic generation, timing, and diagnostic workflows can therefore move from the graphical interface into repeatable scripts.

Which operating systems does ProfiShark Manager support?

ProfiShark Manager is available for Windows, Linux, and macOS, providing a consistent diagnostic workflow across all three platforms.

Which languages does ProfiShark Manager support?

The interface supports English, French, German, and Spanish, as well as light and dark themes and system-aware formatting for dates and numbers.

Can ProfiShark receive mirrored traffic?

ProfiShark 10G and 10G+ can act as hardware tunnel endpoints for supported mirrored traffic, including VXLAN and ERSPAN.

The tunnel is terminated in hardware, so the inner traffic can be filtered, captured, and analyzed without requiring the host computer to perform the decapsulation.

Can I automate repeatable traffic tests?

Yes. Generator configurations can be saved and loaded, and supported traffic-generation functions can be controlled from the command line. This allows an interactively created test to become part of a repeatable validation workflow.

Does ProfiShark support multiple models through the same workflow?

Yes. ProfiShark Manager provides a common environment across the ProfiShark family, so engineers can use the same general capture, diagnostics, reporting, and automation workflow across supported 100M, 1G, 10G, and SPE devices.