COMCRAFT warrants that the products presented on this site will be free from defects in material and workmanship for a period of two years from the date of purchase (warranty period), under normal use and conditions.
In the event of any such defect, you can return the item freight prepaid to COMCRAFT during the warranty period, and COMCRAFT wil repair or replace the defective product and return it to you, freight prepaid. If COMCRAFT determines that the product is not defective, it will return to you, freight collect.
COMCRAFT shall have no responsibility for any deficiency resulting from accidents, misuse, modifications, power disturbances or various other form of disaster such as earthquakes, floods, etc.
For additional warranty information see: Terms & Conditions.
The standard 2 year warranty period may be extended at the time of order against a cost of 5% of the purchase price per year.
To return products for repair:
Contact our customer service here Support.
Replacement before Repair:
Free of charge within the first 90 days from purchase. Typical response time 2 days. The original unit will have to be returned within 10 days of receipt of the replacement unit.
The Replacement before Repair service after the period of 90 days is an option. Please ask us for individual quote.
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